Exchange Policy & Shippings
Please email our team at firstname.lastname@example.org to get a return authorization number. You will need to put your return authorization number on your package or it will not be accepted. Once we receive it, you will get an in-store credit towards new clothing. All returned items will be credited to customers account with an in-store credit only. We do charge a 10% restocking fee on all items that are being returned and $10 for any shoes returned (must be approved). The remaining amount will be credited to the customer's account in form of in-store credit only.
- Shipping is not refunded.
-No Returns/Exchanges allowed on the following:
- Mystery items
- Cosmetics and Accessories
- Home Decor items
- Items in $15 or less (Discounted items) Section
- Food items
- Any Discounted items
*** ALL SALES FINAL ON DISCOUNTED ITEMS
Each item returned will be charged a 10% re-stocking fee.
Customers that return 10% or more of their purchase will be limited on returns allowed.